Hey, everyone! Romina here! I’m the co-Founder of GliderPath, welcome to another edition of Tuesday Tidbits, our monthly video series.
Expectation management techniques are extremely valuable in any kind of client service work. It’s partly for our client’s benefit – to keep their eyes on the ball, to work towards the same goals, etc. But it is also for our own benefit because our project targets are sometimes less precise than we wish they were, our performance criteria are demanding and many activities, such as regular communication, presentations or deliverables are frequent opportunities for clients to pass judgment on us.
Today I would like to talk about how to set and manage expectations, and why it’s so important.
Let’s get started…
Managed expectations drive your success. Everything else is secondary.
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One important note before closing: I want to offer a complimentary Project Management Assessment for you – completely free or charge – this assessment will help you find your current project management breakdowns.
If you would like our help finding and eliminating breakdowns in your current processes, this complimentary session is a great opportunity to do it. I’ll tell you right away where are your breakdowns and what you can do to solve them. You can book your complimentary PM assessment here: gliderpath.com/pm-assessment
Thanks again for stopping by! Expect the next video in the series the second Tuesday of next month! And If you have any questions or suggestions for new topics we should cover, just shoot us an email at email@example.com!
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